FAQ

Questions? We’ve Got You.

We’ve gathered the most common questions to help you shop with confidence and clarity.

Still unsure? Reach out — we’re here for you.

Shipping & Deliver
How long does delivery take?

Delivery time depends on your region and is shown at checkout. All orders include tracking.
Do you offer free shipping?

Yes, we offer free shipping in standard mode.
Where can I track my order?

Once your order is shipped, you’ll receive an email with a tracking code and a link to follow your delivery in real time.
Returns & Exchanges
Can I return or exchange my order?

You have up to 14 calendar days after delivery to request a return or exchange. Items must be unused.
Sizing & Fit
How do I know my bracelet size?

Use a measuring tape to measure your wrist and check our Size Guide.
Product Care
How do I care for my accessories?

Avoid contact with water, sweat, and chemicals. Wipe with a dry cloth and store in a safe place.
Support
How can I contact you?

You can reach us via email. Visit our Contact page.